How It Works

From intake to
your door.
72 hours.

No waiting rooms. No phone tag. No appointment needed. A licensed clinician, a licensed pharmacy, and a tracked delivery — engineered end to end.

Intake
10 min
Clinician review
24 h
Door delivery
72 h
States served
50
01

Complete your intake

~10 minutes

Tell us about your health goals, symptoms, medical history, and lifestyle. The intake is thorough but moves fast — most patients finish in under ten minutes.

  • Health goals and symptoms
  • Medical history and current medications
  • Lifestyle factors — diet, training, sleep, stress
  • Upload recent labs if available (not required)
02

Clinician reviews your chart

Within 24 hours

A board-certified clinician from Dr Telx — our dedicated provider network — does a thorough review of your intake. They design a protocol personalized to your biology, or message you with follow-up questions if anything is unclear.

  • Full chart review — intake, history, labs
  • Clinician licensed in your state
  • Personalized protocol designed for your biology
  • Video visit scheduled only if clinically required — no extra cost
03

Compounded for you

Same day

Your prescription is routed to one of our three partner 503A pharmacies — Epiq Scripts, Rush Pharmacy, or Striker Pharmacy — based on which is licensed to ship into your state. Each pharmacy compounds to USP 797 sterility standards.

  • FDA-registered 503A pharmacy partner
  • USP 797 sterility standards
  • Compounded fresh for your specific protocol
  • Each pharmacy regularly inspected and accredited
04

Delivered to your door

72 hours

Standard shipping puts your medication at your door within 72 hours of clinician approval. Need it sooner? Upgrade to 2-day or overnight rush at checkout. Cold-chain where required, always discreet, always tracked.

  • 72h standard shipping (free)
  • 2-day and overnight rush available at checkout
  • Cold-chain temperature-controlled packaging
  • Discreet unmarked outer boxes
  • Tracking number sent via SMS the moment it ships
05

Ongoing clinical support

Continuous

Care doesn't end when your package arrives. Your Dr Telx clinician is available through the portal for questions, dose adjustments, and follow-ups. Refills are coordinated automatically.

  • Unlimited secure messaging with your clinician
  • Dose adjustments based on how you respond
  • Periodic lab monitoring recommendations
  • Refills coordinated automatically
  • Cancel or pause from your account at any time
The Network
Provider network

Dr Telx

Our dedicated telehealth provider network. Every Dr Telx clinician is board-certified, licensed in the state where you live, credentialed to prescribe compounded protocols, and available for follow-up through the Valeria portal.

Compounding pharmacies

Epiq · Rush · Striker

Three FDA-registered 503A compounding pharmacies — Epiq Scripts, Rush Pharmacy, and Striker Pharmacy. Your prescription is routed to whichever is licensed to ship into your state. Each is state-board accredited and compounds to USP 797 sterility standards.

Start your first protocol.
Intake takes ten minutes.

A licensed clinician will review your chart within 24 hours. Your medication ships within 72.